Nootra North (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Phone number (optional)

  • Payment information (only processed via secure third-party services)

b. Non-Personal Information

We automatically collect certain technical data:

  • IP address

  • Browser type and version

  • Device type

  • Referring website

  • Time and date of access

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To provide order updates and customer support

  • To improve our website and user experience

  • To comply with legal obligations

  • For fraud prevention and risk management

3. Payment Processing

We do not store or have access to your full payment details.
Payments are securely processed through trusted third-party services:

  • Cryptocurrency: Via platforms like Coinbase Commerce or NOWPayments

  • E-Transfer: You manually send funds via your Canadian bank

4. Cookies and Tracking

We use cookies to:

  • Understand user behavior

  • Track website traffic

  • Remember preferences (e.g., items in your cart)

You can adjust your browser settings to refuse cookies or alert you when they are being used.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties.
We may share your information only:

  • With trusted service providers (e.g., shipping couriers, payment processors)

  • When required by law or to comply with legal processes

  • To protect our rights or respond to fraud and security threats

6. Data Security

We implement industry-standard security measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure. Use our site at your own discretion.

7. Your Rights (Canadian Users)

Under Canadian privacy laws (PIPEDA), you have the right to:

  • Access and correct your personal information

  • Withdraw consent to our use of your data

  • Request deletion of your information (subject to legal and operational limitations)

To make a request, contact: privacy@nootranorth.com

8. Third-Party Links

Our website may contain links to other sites (e.g., payment processors). We are not responsible for their privacy practices or content.

9. Children’s Privacy

This website is not intended for use by individuals under 18 years old. We do not knowingly collect information from minors.

10. Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted here with a new effective date. Your continued use of the site constitutes your acceptance of any updates.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:
📧 privacy@nootranorth.com
📍 Canada